7 Health Insurance Providers That Offer Mobile Apps

The health care system is rapidly digitizing, especially in the wake of the COVID-19 pandemic. Wearable devices, the Internet of Medical Things (IoMT), and other new technologies help medical professionals offer more comprehensive patient care when people need it most.

 

Health insurance offers peace of mind to individuals and families because it prevents people from paying high, unexpected medical costs. Serious illnesses or accidents can happen to anyone, making health insurance coverage even more important.

 

Due to the increased adoption of smartphones, several health insurance providers offer mobile applications to help patients locate medical facilities, understand their plans and deductibles, find in-network doctors through directories, and even offer rewards for health activities.

 

Below are some health insurance providers that offer mobile apps for their customers.

Telehealth and Telemedicine Services During COVID-19

There was a major uptick in Americans using digital health tools when the COVID-19 pandemic took over in 2020. A study in the Journal of the American Medical Association (JAMA) reported on the growth of telemedicine services, including two notable findings:

 

  • Telemedicine services grew by over 1,000% in March 2020.
  • Telemedicine services grew by more than 4,000% in April 2020.

 

Because people use smartphones every day, health insurance providers are now developing helpful mobile apps to improve the patient experience. These apps are a significant part of the telehealth trend and will change how people interact with their insurance providers.

7 Health Insurance Mobile Apps and Their Features

According to a 2021 survey from Bend Financial, a Health Savings Account (HSA) provider, 56% of Americans reported “feeling completely lost” when it came to understanding health insurance. Confusion about health care insurance has real-world consequences – people may delay scheduling checkup appointments, waste money on a plan they don’t need, or choose not to fill a prescription.

 

Hopefully, more providers will develop mobile health insurance apps that can help improve patient knowledge of their health insurance coverage to receive affordable care when they need it.

 

Below are some health insurance mobile apps and the features they offer.

  1. Cigna Apps

Cigna, a well-known health insurance provider, offers three mobile apps for customers, including myCigna, Cigna Wellbeing, and Cigna Envoy. The myCigna app allows customers to view ID cards, search for providers or medical procedures, view, search, or bookmark claims, and more.

 

Cigna Wellbeing helps customers access a team of wellness and medical experts, health assessments, wellness tools, and even an International Employee Assistance Program (EAP). Lastly, Cigna Envoy helps Cigna Global Health Benefits members access benefits and resources.

  1. Aetna Health

Aetna Health is an easy-to-use app for members. Customers can access their ID, view and pay claims, compare cost estimates for doctors or procedures, review benefits, and track spending while meeting their deductible.

  1. UnitedHealthcare

With the UnitedHealthcare app, customers can find network care options, video conference with a doctor 24/7, share health plan ID cards, estimate costs for procedures, and review benefits and account details.

  1. MyHumana

The MyHumana app is useful for accessing health information from anywhere for Humana members. Users can review ID cards, check benefits, see their latest claims, and use the Provider Finder feature to locate in-network providers.

  1. BlueCross BlueShield (By State)

Another popular health insurance provider is BlueCross BlueShield (BCBS). However, the provider’s apps are slightly different from other apps on this list. When users search for a BCBS app on their iPhone or Android, many BCBS apps appear. Each app is linked to a specific BCBS provider. For example, here are common BCBS apps:

 

  • BCBSTN: BlueCross BlueShield of Tennessee
  • BCBSIL: BlueCross BlueShield of Illinois
  • BCBSTX: BlueCross BlueShield of Texas
  • Fepblue: BlueCross BlueShield Federal Employee Program

 

A person may need to download the app connected to their specific provider. Suppose someone is a BCBSTN member. In that case, it would not be useful to download the Fepblue app, because they’re considered separate entities.

  1. Oscar Health

According to the app’s website, Oscar Health makes it easy for patients to do “just about everything” regarding their health. Users can easily find care, message a dedicated care team with questions, review all relevant insurance plan information, track deductibles, and access their digital insurance ID card.

  1. Sydney Health

The Sydney Health app is linked to Anthem, another big-name health insurance provider. It’s easy for users to find insurance information like benefits or in-network care, access a health dashboard, and even use a Personalized Match feature. This feature lets users find a doctor that will match their unique health preferences.

 

While this is not an exhaustive list of health insurance apps, it’s good to know that providers are doing more to make plan information more accessible for the modern health care consumer.

The Value of Health Insurance Apps

A major aspect of any health care system is meeting patient expectations. Offering a convenient mobile app that patients can access on their smartphone will help them feel informed about their current health care coverage and details about their plan.

 

Health insurance apps will likely become more widely used, and more providers will release these convenient apps.

Anindya Chowdury
Anindya Chowdury
MERN-Stack Web Developer trying to C Rust. Also writing articles sometimes.

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