OnePlus has issued a security notice to customers using its online store, informing them that an unnamed third party has accessed their order information in an infringement of security.
In the details of the incident, the company is giving away very little. It is not clear who is liable or how many consumers were affected when the data breach occurred. OnePlus claims data has been revealed such as names, phone numbers, email addresses and shipping addresses.
OnePlus sent an email to the users noting that,
OnePlus has notified impacted users that we have discovered that some of their order information was accessed by an unauthorized party. We can confirm that all payment information, passwords and accounts are safe, but certain users’ name, contact number, email and shipping address may have been exposed.
We took immediate steps to stop the intruder and reinforce security. Before making this public, we informed our impacted users by email. Right now, we are working with the relevant authorities to further investigate this incident.
We are deeply sorry about this, and are committed to doing everything in our power to prevent further such incidents.
This is the second breach of security in the short history of the smartphone vendor. In January 2018, when hackers obtained access to data from about 40,000 users, it suffered a similar one.
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