Communication in the work environment


The need to communicate with colleagues and customers at work is a key essential for your working day. With so many communication tools at our disposal, it can be all too easy to fall back on the easiest options available and give little consideration to some of the alternatives that are much more suitable. Depending on your environment, being able to communicate clearly could help in difficult situations or simply be a way of ensuring that you and your team are as safe as possible. While you may be thinking that you have all the communication tools you need in the form of emails, you might be surprised by how insufficient the tools you’re using actually are.


Let’s talk phones


With almost everyone having a phone to hand 24 hours a day, most businesses no matter the sector, are relying on them for work use. This can very often be an error, as mobile phones have a number of elements that make them unreliable for work environments. Although they have their uses of course, such as the ability to download handy apps that can improve your ability to do the job, they are also simply not suited to every work environment. If you use gloves at work or the environment is especially noisy, or even if the signal has a habit of cutting out at the worst possible times, phones can be a hindrance at work, which is why so many people are opting for more robust options.




The notion of the two-way radio has come a long way since the ham radio days, so it’s no surprise that security companies, hotels, and transportation companies are using two-way radios instead of mobile phones. Better battery life and perks such as external noise reduction, are the fundamental reasons why more and more professional companies are opting to utilize the benefits of a two-way radio. Whereas mobile phones can take time to use, a radio is fast and more durable for users, which is why the emergency services still use them over the other alternatives. You might be surprised by the amount of technology that radio handsets can come equipped with these days.




Having a phone call with a prospective client is all well and good, but there’s nothing quite a like a face to face chat. Of course, it is now possible to enjoy that productive meeting without ever leaving the office. Using teleconferencing tools, it is now possible to get rid of those pesky, time-consuming business trips and simply press a few buttons instead. Not only are you reducing your carbon footprint, but you’re also saving your company both time and money, which is ultimately reflected in your profits.


Communication at work is obviously of vital importance, so it’s imperative that you do your research and work out which is the best system to use. Failing to make the most of the options available could be the difference between a well-oiled workplace, and one that makes mistakes because employees couldn’t communicate effectively.

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