Nokia’s Lumia range of Windows Phones has won PCMag’s Business Choice award for Smartphones after customer satisfaction ratings scored an overall average of 8.8 out of 10.
The table below shows how Nokia scored in the survey against other Device Manufacturers. Smartphone users who use their device at work were asked “Over all how satisfied are you with your smartphone at work?
As you can see in each category Nokia scores highest, with Over All Satisfaction at 8.8/10. The only category they didn’t do best in was “Needed Repairs” where the figure of 14% was higher than Apple, Samsung, Motorola and LG, and it was equal to HTC.
PCMag said of Nokia’s ratings:
“Nokia had the highest ratings in every end-user satisfaction measure in which it had sufficient responses in our survey…The company received average ratings of 9.0 or higher for satisfaction with several business-related tasks including email, messaging, calendars and scheduling, and voice communications, which undoubtedly contributed to its 9.0 rating for likelihood to recommend.”
Congratulations Nokia, this is an award decided by “end users” of smartphones.
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